(1) Cancellations: If the reservation has a "Non-refundable" policy or enters a penalty period, we will proceed with the cancellation request applying the 100% penalty.
(2) Early check out or no show: If the guest wishes to check out before the date (early check out) or does not show up at the hotel on the day of check in (no show). All reservations will be cancelled and there will be no refund.
(3) Modification of reservation: If the reservation has a "Non-refundable" policy, it cannot be applied to changes of dates and/or name. If the guest wishes to extend the reservation with the cancellation policy, the policies and restrictions of the original reservation will also be extended.
(4) Refunds: In the event that the policy is flexible and is before the penalty period, consider that refunds will be made within 15 business days after the request.
About Us
Pelican Inn Las Dunas is a quaint little hotel that offers stunning vacation memories. Upon check-in, you will be greeted with 2 complimentary drinks in our reception area while you complete the check-in process at the hotel. You can dine at the Fabulous Rumors Bar and Grill located on the property, have fun while making new friends at the refreshing pool bar, enjoy great musical entertainment with local bands and wake up to a delicious complimentary buffet breakfast, take Yucatan excursions and Tours in Chelem, Chuburna, Progreso and Merida. We are here to make this your best vacation yet.